“What’s new in Everlance?” This article is updated each month to answer exactly that question. You'll find the newest changes at the top, followed by a log of earlier improvements as you keep scrolling.

Check back regularly to stay up-to-date on new features as we're continually enhancing our product, fueled by feedback from customers like you. Have a suggestion for how we can better meet your needs? We want to hear it!

Feature Key:

✅ Released: Features that are live and available now.
⏳ Coming Soon: Features that are in development and will be released soon.

April: 

✅ Onboarding Enhancements 

We’ve made some big improvements to the Onboarding tab, making it easier for Admins to manage new users and keep things organized. Here’s what’s new:

Certain Roles No Longer Need Onboarding

Not everyone needs to be marked as onboarding! Now, Account Owners, Super Admins, and Reviewers will not be assigned an onboarding status. Only Members, Managers, Manager Limited, and Manager + Reviewer roles will be assigned as "Onboarding."

Manually Mark Users as Onboarded

Admins can now manually mark users as onboarded, changing their status to "Active." This is especially helpful for:

• Managers who don’t need to complete every onboarding task.
• Users who won’t download the app but will log trips manually on the Web Dashboard.

Learn more

Delete Pending Invites

Super Admins can now view and delete any pending invite for the root team, including invites sent from other Admins or Managers. This makes it easy to clean up incorrect or outdated invites.

Learn more

Cleaner Team Tree

Pending invites will no longer appear in the team tree, making it easier to see only active members.

No More Duplicate Invites

We’ve fixed an issue where users could receive multiple pending invites for the same email. Now, if a user has already been invited, any new invite attempt will simply resend the existing invite instead of creating a duplicate.

More Control Over Exports

• You can now choose whether to include pending invites when exporting members.
• Two new columns have been added to the member export: is_onboarding and is_pending_invite.

Quick View of Onboarding Tasks

Admins and Managers can now easily see which onboarding tasks are still pending at a glance. 

March: 

✅ Enhanced Member Export with Filters

You can now export your members using filters! This feature is available on both the All Members and Onboarding tables, allowing you to customize exports based on specific details like program, team role, or onboarding tasks.

✅ New Shortcut for Onboarding Tasks 

Admins and Managers can now see onboarding tasks right on the team dashboard home screen—no more digging around! Quickly take action on pending onboarding tasks.

• Admins: See all pending tasks.
• Managers: See tasks only for their team members.

February: 

✅ New Automation: Flag Reports Based on Trip Time

Admins can now use the Trip Timestamp rule template to flag reports if a trip occurs before or after a specific time of day, based on the user’s local time. For example, you can flag trips that start before 6 AM or after 6 PM to ensure they align with company working hours. 

 

✅ New HR Integration Custom Filters: More Control Over Employee Imports!

Now, admins can customize employee imports by selecting additional fields directly from their HR system using the "+ HR user fields" option. This update gives teams greater flexibility in determining which employees should be added to Everlance. Learn more

January

✅  Managing reports just got easier with our new Weekend and Holiday Rules Templates!

We’re excited to introduce our new weekend (or any day of the week) and holiday rules templates, now available on the Automations page of the Team Dashboard! Our new templates allow admins to create rules that automatically flag trips taken on specific days, weekends, or during company holidays. 

Holiday Flags

Use the 'Trips on 2025 Holidays' template to customize a holiday list for your organization. Easily add, remove, or adjust dates to match your schedule. If a team member reports a trip overlapping a company holiday, the template can flag or reject the report in real time, providing clear transparency on the issue. This gives employees the opportunity to quickly correct or remove trips that triggered the automation. Learn more

Weekend Flags (or any day of the week)

Use the 'Trips on Weekend' template to flag or reject trips on specific days, such as Saturdays and Sundays. Customize it to include both weekend days or adjust it for other weekdays to match a non-traditional schedule. For example, if your team works Monday through Thursday, you can modify the template to flag or reject trips from Friday to Sunday. Learn more

 

✅  New Onboarding feature 

Managers and Admins can now quickly check each employee’s setup status using the 'Onboarding' tab found in the Members section. Learn more

With the Onboarding feature, you can:

• Bulk assign employees to a program to streamline onboarding.
• Send bulk invites to employees added through HR integration.
• Check pending invites to see who hasn’t accepted yet and resend invites in bulk as needed.
• View employees needing direct deposit setup (for teams using Everlance Payments), ensuring they’re ready for reimbursement.
• See which employees haven’t downloaded the app on iOS or Android.

October 

✅  Add Tags to Multiple Trips from the Reports Screen

Now live on Android and coming soon to iOS, drivers can quickly add tags to multiple trips right from their report! Just tap the "Select multiple" button on the Reports screen to tag multiple trips at once. Learn more

✅ Everlance Payments

Need more visibility and control over your reimbursement schedule? Our new feature, Everlance Payments, has you covered. With Everlance Payments, admins can easily apply for a secure bank account through Lincoln Savings Bank, Member FDIC, known as 'Wallet' in the team dashboard. Once your 'Wallet' is set up, you’ll have the flexibility to fund it and manage payments for individual reports or entire pay periods on your own schedule. Learn more

Here's what it will provide for you:

• Convenient Funding: Easily fund payments in your own Everlance Wallet directly from the team dashboard.
• Flexible Reimbursements: Issue payments on your schedule, whether that is immediately or on a recurring basis. This flexibility is perfect for new hires, employees returning from vacation, or anyone needing prompt reimbursement without waiting until the next official pay period.
• Improved Visibility: See each step of your payment pipeline, from driver direct deposit enrollment status to drivers receiving payment.

Important information:

• Setting up a Wallet requires opening up a business checking account through Lincoln Savings Bank, Member FDIC. Compliance regulations require identification information from an officer to set this up (such as a SSN). Learn More
• Please note that Everlance Payments is NOT currently available to Canadian drivers. We do offer Managed Reimbursements for international companies, but with a different process. Please contact your Customer Success Manager if you are interested in using Everlance for payments outside of the US.

⏳Everlance Payments

With Everlance Payments, drivers can easily manage their earnings in one place. They can set up direct deposit directly from the Everlance app, making payments more accessible. The app also provides transparency by allowing drivers to track the status of their payments based on report updates, such as "paid" or "pending." Additionally, depending on employer policy, drivers can enjoy more flexibility by getting paid up to 30 days earlier. Learn more

✅ New Tax Info Page for Drivers

We’ve launched a new Taxes feature to help drivers easily see if any of their Fixed and Variable Rate (FAVR) payments are taxable. This update makes it simpler to understand how and why some payments might be subject to tax, and gives drivers a chance to take action to reduce their tax liability.

Here’s how it works:

• Each month, we take a snapshot of your compliance status based on your latest document submissions.
• Quarterly, we calculate any taxable amounts based on your compliance status and mileage.

Drivers can view their tax details on the Everlance dashboard, while administrators receive a quarterly report with team totals. For more information, check out our Tax Calculation article.

 

September 2024

✅ Automations

Soon, we will be replacing the previous 'Flags' feature with 'Automations', giving Admins greater control over report management. Learn more

With Automations, you'll be able to create custom rules to:

• Flag: Flag reports that meet specific criteria, making them easily filterable and reviewable by both the reviewer and the driver upon submission.
  Reject: Automatically reject reports that do not meet your predefined criteria. Rejected reports will be sent back to the driver with an explanation shown in the report activity section.
  Approve: Automatically approve reports that meet all compliance and reimbursement criteria. This speeds up the review process by instantly approving compliant reports without manual intervention.

 

✅ Live Activity

Drivers can now track their trip progress directly on their lock screen! After driving more than one mile, they'll see mileage and duration in real-time. When the trip ends, they can choose 'Done driving' to finish or 'Still driving' to keep tracking. Learn more

 

✅ Integrations

We’ve made population management easier with our new HR integration feature! This feature allows you to easily connect your HR system to Everlance, automatically updating existing users and creating new employee profiles. With over 100 HR systems to choose from, connecting is fast and simple, saving you time and reducing manual data entry. Learn more 

Once your HR system is connected to Everlance, you'll get to select from two configuration modes: 

Update: By choosing 'Update,' the members you manually added or bulk-invited to Everlance will be updated automatically.
Create & Update: With the 'Create and Update' mode, you'll allow your HR connection to update existing members and create new member profiles based on the pre-selected filters.

 

What syncs automatically:	What continues to be manual:
First and last name	Program assignment
Email address	Team assignment
Employee ID	Role assignment
Zip code & state	Temporary leave dates
End date

 

 

⏳ New Flags

Elevate Reporting with Advanced Outlier Flags. Learn more

• Time-Based Flags: Automatically flag trips that start or end before or after a certain hour (e.g., 8am local time) based on the user's local timestamp on the trip card. This lets you quickly identify trips outside of your standard working hours.

• Weekend and Holiday Flags: Easily flag reports with trips taken on weekends or holidays. 

• Expense Category Flags: Manage expenses more effectively by flagging expenses with specific categories.

August 2024

✅ Suggested Routes for Manual Trips

Drivers can now choose from suggested routes (Dashboard only) when they are adding a trip manually. This is helpful to make sure that their route is the one they actually took instead of calculating "Point A to Point B."

 

✅ Flags for Compliance

You can now flag reports with specific rejection reasons, such as "expired driver's license," "blurry or cut-off image," and more!

July 2024 

✅ Live Activity

Our new Live Activity feature allows Everlance to show the mileage and duration of your driver's trip progress in real-time. Learn more

 

May 2024

✅ New Home Screen

Our new homepage for drivers provides employees with a convenient summary of their account, including:

• New Trips and Transactions bar graph with flexible date range modification
• Team information
• Quick actions for easy manual trips, expenses, and viewing reports

 

✅ Compliance 3.0

Compliance History 

Drivers will now have the ability to view their compliance history and understand the reasons for past non-compliance. By staying informed about their compliance status over time, they can plan more effectively and avoid unexpected tax surprises. Learn more

Visibility to Program Requirements

Drivers can now view the requirements for licenses, insurance, and vehicles (FAVR only), providing transparency on what is needed. This allows them to prepare and manage compliance more effectively.

Submitting Information

We've added two essential yes/no questions to the Vehicle details section.

Depending on the answer (owning or leasing), we now ask the driver if they've ever used certain advanced ways to write off the vehicle as a business expense on past tax forms. This helps determine if they meet "FAVR compliance" standards.

✅ Compliance 3.0

Compliance History: Admins can now see a Driver's current compliance status and history to help keep their members on track and informed.

 

✅ Compliance 3.0

Streamlined Vehicle Compliance

Simplified vehicle compliance tracking with VIN lookup for Reviewers. 

April 2024

✅ Enable Single Sign On (SSO) For Your Team 

Admins can now streamline user access with Single Sign-On directly from the team dashboard. This simplifies authentication processes and enhances security. For guidance on setting up SSO, check out our Help Center article here:

How to Set-Up Single Sign-On(SSO)

 

Enable and Disable Tags and Categories 

Admins now have the ability to fully control Tags and Categories  within their account settings. By default, the toggle for tags and categories will be set to ON, allowing drivers and managers to utilize them as usual. However, admins can choose to turn this feature OFF if desired.

Check out our Help Center articles on managing Tags and Categories here:

Managing Category Settings: Turning Categories On or Off for Your Team

Managing Tag Settings: Turning Tags On or Off for Your Team

 

Save Time Reviewing Tags

Instead of clicking on individual trips or expenses in a report to see the added tags, this is now available by simply hovering over the tag in the report detail!

✅ Admins New Home Page

Introducing our new home page! Now, get deeper insights into your business operations with our new graphs.

Reimbursement History: Easily monitor your reimbursement history by month, providing a quick overview of your total paid reports.

Reimbursement Programs: Visualize the number of members in each reimbursement program.
Compliance Insights: Get valuable insights into your driver's compliance status.

 

March 2024 

✅ Compliance 2.0 

We're excited to announce several improvements to our compliance feature, aimed at making the process smoother and more efficient for both drivers and admins/reviewers.

For Drivers

• We've made submitting insurance declarations and driver's licenses a breeze in our redesigned compliance section. With fewer mandatory fields, drivers can now complete the process quickly and easily within just a few minutes.
• How to Upload your Driver's License and Insurance Declaration

For Admins/reviewers 

• Super admins can now quickly review and reject compliance forms, ensuring timely payments for drivers.
• We've enhanced the reviewer's workflow with a 'go to next' button within the form, minimizing back-and-forth navigation.
• The activity log now automatically records approvals or rejections, providing a clear and timestamped history.
• How to Review Your Employees' Compliance Status

Tags

Our newest feature, 'Tags' is ideal for teams requiring labels for trips and expenses, such as charge codes, client codes, or other internal categories. Root admins have the flexibility to add new tags individually or in bulk, ensuring visibility for all drivers. Additionally, admins can conveniently archive tags that are no longer needed for team use.

For comprehensive analytics, tags are included in data exports, covering both team summaries and pay period details. This ensures optimal insights into your team's activities and expenditures.

Want to learn more? Check out the basics of Tags, discover how to add and archive Tags, and learn to edit Tags by clicking on the links below:

What are Tags?
How to Add and Archive Tags
How to Edit Tags

February 2024

✅ Outlier Flags

We recognize the challenges in managing mileage reimbursements—tedious reviews, policy compliance, and approval deadlines. Our latest feature, Outliers, offers a smarter, streamlined approach.

With custom Flags, you can automatically flag reports for priority review based on company specific criteria such as high mileage logs or expired insurance documents. This automatic and targeted filtration expedites the approval process and standardizes your company policies while making sure that no problem report falls through the cracks. 

Want to learn more? Learn about the basics of Flags, creating Flags, and effectively filtering reports using Flags.  Click the links below to dive into the details:

• What are Outlier Flags?

• How to Filter Reports Using Outlier Flags
• How to Create Outlier Flags for Reporting

Reinforced Data Security

With our recent SOC 2 Certification, we are continuing to reinforce our commitment to keeping your data secure with our recent achieving of earning SOC 2 Type 2 certification, which continues to iterate our daily commitment to protecting customer data and workflows through our secure processes. 

January 2024

At Everlance, we want products that are easy to use to become even easier. With our new compliance update, admins can now have deeper insights into the team's compliance status. 

Expedite Compliance Review 

Want to review compliance submissions in faster? The columns on the Compliance page will now display submissions in greater detail: rejection reasons, submission dates, and more!

 

With advanced filtering, the Compliance table now lets you search by: status, program, team, submission date, last review date, and reviewer name. 

Expanded Access for Managers and Managers Limited 

Previously, the Compliance table was not visible to Managers and Managers Limited.
With the new update, these roles now have view-only access to their team's compliance information so managers can help expedite their team's compliance by answering questions regarding their team's status.

 

November 2023

Whether you are an account administrator or a driver, you'll notice changes on how much easier it is to submit a report as well as review or edit a driver's program history and more! We're also excited to show a sneak peek of our upcoming feature, Outliers!

Save Time Reviewing Reports with Outlier Rules

Coming in Q1 2024, account administrators will be able to create custom rules that will surface reports they want to review the most (e.g. reports with daily mileage greater than 500). You'll be able to save time by immediately reviewing reports that matter most to you and standardize your reimbursement process by reviewing all reports with the same criteria.

See a recording of the 3-minute sneak peek demo here. 

Please contact payden@everlance.com if you'd like to be a part of the beta program!

Easily Access Driver Program History

Available on the main Members page or on the individual Member profile, reassigning or reviewing a driver's program is now easier than ever! Learn More

Streamlined Reporting Process

Drivers will notice an improved workflow for creating new reports and adding trip details from their dashboard. When they need to add new trips, it will no longer take them to a new page but will result in a pop-out drawer, resulting in fewer steps.

View Daily Trip Summaries

Summary View is now being rolled out! Drivers can toggle between Daily and Trips views to either see summaries of each day driven or view the entire trip history of the current pay period. The summary card will also display what percentage of daily trips have been classified. 

Want to see a recap of major feature improvements for 2023? Take a look at our 2023 feature release webinar here.

 

October 2023

Each monthly we consistently review driver feedback on how we can continue to improve. For October, we're excited to share our new SOC 2 Certification, so you can continue feeling secure knowing your data is protected! 

SOC2 Compliance

 We are excited to share that we have achieved SOC 2 certification! Data security and privacy are top priority here at Everlance, and this certification validates that our systems and protocols meet the highest industry standards for protecting your information. 

Earning SOC 2 compliance ensures Everlance undergoes annual third-party security audits to maintain leading-edge protocols as technology evolves. You can feel confident knowing formal reviews verify our ongoing commitment to robust controls and handling your information with the highest levels of trust and care.

Download Multiple Pay Periods at Once

Review by Pay Period - Coming Soon

The Trips page in the app is getting an updated view with smarter default views for driver. With the new default view, they will see a daily summary of their trips organized according to their current reimbursement schedule. 

Each summary card will have a progess bar that shows the amount of trips that are classified vs. still need to be classified.

If your drivers want to filter by custom date, purpose, or complete bulk-actions like batch-classifying, they will still be able to complete those functions by sliding the toggle from Daily to Trips. 

The funnel icon allows them to filter by Favorite Place and the list icon allows them to make changes such as bulk edit, delete, classify, etc. 

September 2023

Your drivers' experience is always top of mind for us, and we are excited to share some new updates we've made recently that will make common tasks, like editing a trip, even easier! 

View Work Schedules on Member Profiles

Managers and Super Admins can now  navigate to an employee's profile to confirm accurate schedule settings in the app. This adds convenience for managers to verify employees have their schedules accurately configured in the app.  Drivers maintain full control to turn the automatic work trip tracking on or off as well.

 

Updated Data Export Page

The Data Export page has the same features and functionalities, but we have updated the UI to make the experience more intuitive. If you want to learn more about your Teams' Activity, we recommend checking out the Summary page. Learn More

Improved Edit Trip Flow

You'll see a new "Favorite Places" option that lets you quickly select from your Favorite Places based on the closest one to your current proximity.. If the place you need isn't already a favorite, easily add the new address. Then you have the choice to save it as a Favorite Place for even quicker selections on future trips.

August 2023

Summer may be winding down, but we are ramping up the Everlance Admin experience. With our upgraded new Members page, accessing and editing team members has never been easier!

Team Members will also see a new "Do Not Track" option in Work Hours, giving them enhanced privacy control.

See below to get the full scoop on these exciting features!

Customize Your View

From the Edit column in the right corner of the Members,  you can customize the information that is displayed on the Members page such as Name, Compliance status, and more. You can tailor the view to ensure you see only the most relevant information at a glance.

More Advanced Filters

Update Team Member's Information in Seconds

When searching for a specific team member, their details will appear in a convenient pop-up sidebar, allowing you to quickly toggle between sections and make necessary updates, such as modifying roles, programs, report management, and more.

 

Enhanced Driver Privacy

In the Work Hours tab, drivers now have the option to automatically disable auto-detection during their off-hours which eliminates the need for manual toggling. 

Admins do not have control over this feature, but we recommend suggesting that drivers keep the auto-detection turned on at all times. By enabling the "Do Not Track" toggle, drivers can ensure that their off-hour trips are not recorded without manual switching. Learn More>

Change Management Resources

• How to View Members' Business Expenses and Generate Individual Exports
• Changing a Members' Team
• How can I find my team members' rate?
• Add Employee ID Number
• Changing a Member's Role
• How do I Reassign a Team Member to a new Program?
• How to View a Member’s Program
• How to Adjust a Member's Mileage Band
• How to Invite/Add Team Members to your team
• How to View Members' Trips and Generate Individual Exports
• Bulk Edit via CSV

July 2023

Many customers asked for more visibility and control over your reimbursement process. We heard you and are excited to announce a new Reimbursement Schedule feature that puts you in the driver's seat.

The feature includes strict reports, reminders for important actions, and schedules for a regular cadence as well as one-off reports.

 

See Pay Periods and timelines in your Dashboard

The new Reimbursement page is taking over for the old Reports view. Reports are now mapped to specific Pay Periods and allow you to easily approve or reject reports according to your reimbursement policy. For manager-level users, the Reports page remains the same. 

Learn how to Approve Reports by Pay Period here or how to Approve One-Reports here.

Improved Filters & Report Settings

We've made reports more organized by default - you can now even filter by compliance status within a pay period!

Also, drivers are prompted to only submit the trips for one pay period per report. If they submit their report late, their reimbursement will be issued the following pay period.

If they need to submit reports from a previous pay period, those past trips will be submitted in a second report so you can easily review those separately. We will also issue submission reminders to prompt them never to miss a deadline.

What Else is New?

• Approval Flow now lives on the Schedules page. Update Approvers and Payers on the Approvals and Deadlines section. Remember, if you change or add a new manager, you’ll need to update your Approval Flow too. Learn More
• You can now create and update your own Schedule in Team Settings. Learn More

Driver Experience

New Parameters for Pay Periods

When a driver submits a report, they'll only be able to include trips within a certain pay period if they are on a Reimbursement Schedule.

All reports must be submitted by your company’s submission deadline. If your report is submitted after the submission deadline, it will be marked as ‘late’ when reviewed by your manager and reviewed in the following pay period.

If you need to add trips to that report, you can click "unsubmit" and add new trips for that pay period. You can create a second report for the same pay period, but you'll first be prompted to add to the current report.

If you need to include past trips from an older pay period, you'll need to create a separate report.

Learn More

See Your Deadlines

In the app, there will be a reminder before the report is due for each pay period. If the admin turns on SMS and email alerts, you may receive reminders. Let us know if you have any other questions! Your admins and our support team are here to help you anytime.

Reminder Cards

 

 

April 2023

Providing you with greater visibility into driver rates for FAVR Programs as well as more tools for population management (like our new Team Tree), our Product team has been working around the clock to deliver you some exciting new features!  

Visualize Your Team Hierarchy with the Team Tree

Having a visual aid of your organization can help you as you manage your team members you grow or as team members switch their team. That's why we've brought back the new and improved Team Tree! 

Learn More>

Bulk Update via CSV

The Bulk Update feature allows you to bulk update and change attributes on multiple member profiles at one time via CSV upload.

Whether it’s updating your team members' commutes with individual mileage amounts or placing multiple team members on leave, this tool will allow you to streamline your workflows.

Learn More>

Add, Remove, and Place Members on Leave from the Members page

Our Members page also allows you to add or remove team members from your active member list and place them on leave using the Leave Start and End Date fields on the Members tab. You can also now place team members on leave by filling in the Leave End and Start Dates on their profile.

Learn More (this article includes instructions for managing both CPM and FAVR programs).

FAVR Program Rates on the Admin and Driver Dashboard

Team Rates & Purposes is now replaced with a new settings area called Programs.

Programs will make it easier for you (an admin) and team members to see  FAVR program rates within the Everlance mobile app and dashboard. A member’s “Program” determines the variable rate used to reimburse that members' trips.

No immediate action is needed on your part, but we want to communicate a few important details about this update.

Admin Experience

• Admins can see the program rate history for CPM (on the program page) and FAVR (in each member’s profile page).
• Admins can see/update a member’s program assignment on the member’s profile page.
• Reassigning a member's program will change the basis for their reimbursement.

Additional Info to Note:

• Driver Notifications: assigning a member into a FAVR program — or updating any of the “required for FAVR” member profile fields — will send an email notification to the member.
• Mileage Reports & Invoices: FAVR variable rates will reflect directly on submitted mileage reports going forward (and admin reimbursement invoices).
  • For FAVR programs, the Everlance team will update and manage program rates.
• Fixed Payment Reports: soon Admins will be able to see/approve/reject scheduled FAVR fixed payment reports in the Dashboard (similar to mileage reports today).

Other Key Reminders:

• Program Assignment: a member must be assigned into a program to receive a rate.
  • “No Program” - use this for Admins and Managers who only need to review reports on the dashboard (i.e. they don’t need to submit mileage for reimbursement).
• FAVR Required Info: these member profile fields are required to calculate a FAVR rate.
  • Start Date
  • State & Zip Code
  • Expected Annual Business Mileage
• Permanently Removing Members: use the “end date” field to remove a member from the team (for reimbursements). Admins can still search/find this member on the dashboard.
  • The member will have 30 days from the “end date” to submit final mileage reports
  • The “end date” will be used to prorate any final fixed payments.
• Temporarily Removing Members: if a member has a “leave start date” (until the “leave end date” passes, if added)
  • These days will be used to prorate any fixed payments accordingly.

Driver Experience

Driver’s will see program rates in the mobile app and dashboard.

TL;DR for FAVR Programs:

• Current FAVR rates will appear in the new “Your Team” section of the the home page.
• A member’s rate history is available on the member profile page (dashboard only).
• The Home Screen is also redesigned with frequently used “quick action” buttons.

The rates shown in the above image are for illustrative purposes only and may not reflect the actual reimbursement rates that drivers will see on their Everlance account.

Additional Info to Note:

• Variable rates will be updated monthly in the app and reports will show the trip value.
• The rate effective on a given date (rates history table) will be used to calculate trip value.
• Historical reports that have already been submitted will only show mileage (no value).

Change Management Resources

If you want to learn more about the admin and driver experience for Programs, please check out these Help Center articles:

Admins:

• How do I reassign a team member to a new program?
• How can I find my team member's rate?

Team Members:

• Where can I find my rate?
• How is the reimbursement rate calculated?

February 2023

2023 is starting off strong; you can now see reimbursement rates built into our Dashboard and report details!

In addition to the new payment transparency features, you will also have the option of streamlining the process of adding new team members by bulk uploading your employee’s information.

Read this month’s product log to dive into these new product details for both employees and admin!

Driver Experience

The most exciting update for drivers is that you can now see payment rates inside of the newly designed Home Screen as well as the report detail of a pay period!

The report detail includes the mileage value, net mileage (after commute mileage has been deducted), and your effective rate. Learn More

With this new level of transparency, your rate history is also visible from the Team Setting Page of the Web Dashboard.

From the Home Screen, in addition to your current rate, a new thoughtful addition also includes Quick Actions:

With the three most common activities available at the click of a button, drivers can now easily start a trip, add a trip, or view a report instead of having to make several clicks to navigate to the desired page.

When you log in on the Web Dashboard or the app, you can now click to see their Team Setting page, which shows the following:

• Team and company name
• Program Name
• Employee ID
• Commute Deduction
• Reimbursement rate

Programs for Admins

The ability to see a driver’s reimbursement rate comes with our new Programs update, short for “reimbursement programs.” Programs allow you to easily define how and how much you reimburse team members.

An Admin will see the new Programs tab under Team Settings. All the tasks you used to handle via the Rates & Purposes section are now found in the Programs section.

With the new Programs tab, you can now assign team members based on custom rates & Work purposes to their separate Programs (which can have multiple Purposes with Custom rates).

Learn More

While only CPM programs can be created in the Dashboard, the FAVR Reimbursement Programs are now also viewable and include their Program attributes and requirements.

Now that the rate information is now available on the Everlance platform, you can also now see the reimbursement rate for an employee on their report detail.

Team Invites via CSV

No more sending individual invites to team members (unless you want to!). With our new Teams Invites via CSV available, you can customize your invites and bulk-invite entire teams at once.

Learn More

Nov 2022

We have fine-tuned existing features to improve both the Admin and driver experience on the app and the Web Dashboard, as well as added increased visibility into an employee's current status by building the Export feature on the Member page.

Image and PDF Viewer

Want to review receipts quickly? You can now check images attached to a trip or transaction by hovering on the paperclip or PDF icon in the report detail for an enlarged view for easy access.

Trip and Transaction update

Our trips and transaction app page has gotten a makeover! Drivers can now review and edit their trips and expenses on a simpler screen instead of scrolling to enter all necessary information.

Merchant Field

When creating a transaction on the Everlance app and completing the Merchant field, it now dynamically searches for the merchant name and location, so you do not have to enter it in manually! This capability should improve accuracy if your employees don’t always spell merchant names correctly or select the right location. 

Export Team User List

Oct 2022

We now offer our Driver Checkup Bundle to any customer using Everlance as their reimbursement solution. This includes Compliance Verification and Motor Vehicle Records (MVR checks) to help you proactively reduce the risks that come with having employees driving for your business.

Compliance Verification

Maintain employee compliance with your policies by using Everlance to verify driver’s licenses and insurance coverage.

• Track compliance for all your drivers right from your admin dashboard
• Help employees stay compliant with timely notifications
• Make it easy for drivers to submit documents from the app

Learn more here >

Motor Vehicle Record (MVR) Checks

Regular MVR checks will reveal any recent violations in your employee’s driving history, so you can proactively intervene and reduce the likelihood of an accident if needed.

Reports Filters

It's now easier than ever to locate a report on the Dashboard! With our updated filter options, you can now search with: Status, Report ID, Submitted by ID (Employee email or ID #), Submitted On, and Approved by, or Approval On.

Learn more here>

Sep 2022

We launched a smoother, more flexible experience for team and member management in Everlance, with an updated design and powerful behind-the-scenes upgrades. Get ready for a big update!

All the tasks you used to handle via the Team Members section of the Home page are now accessed from dedicated Members and Teams pages found in the menu. They also offer more functionality to save you time and enable you to better customize Everlance to your organization.

Members

A dedicated page showing all your Members makes it simpler to find specific employee(s) and make updates to them.

• Search for members by name or employee ID, in addition to email
• Filter down the list of members by Role or Team
• Select and edit the Role or Team of multiple members at once

Teams

Before a "team" was the equivalent of a group of people who all have the same manager, but we know that's not necessarily what defines a team. Now, the definition of a team is much more flexible to reflect any group of people. That means a team can:

• Have multiple managers, all of whom have visibility into the team's members and can approve member reports, or
• Have no direct manager

From the Teams page, you can easily create a team, search for a team and access the Team Profile to update its managers and other settings.

Roles

We've changed the names of some of the Roles to better reflect how they're typically used. While you may see a change in the Role assigned to someone, rest assured there has been no change to their permissions:

• "Admin" is now known as "Manager." The term has a clearer meaning, and we generally recommend anyone who's managing others and needs visibility into all of the members of their team and sub-teams be given this role.
• "Manager" is now known as "Manager Limited." The "limited" in the name reflects the limited situations in which it's applicable.

Account Owners (formerly know as Root Admins) will also see two new Roles available to assign:

• "Super Admin," which gives all the same permissions and access as the Account Owner, so they can do everything in Everlance and help manage your account
• "Reviewer," which applies to teams managing license and insurance verification through Everlance (join the compliance waitlist on your dashboard and look out for more details in the next update!)

Performance

As you interact with the dashboard, you should also notice the experience is smoother, with faster load times and fewer glitches. We almost completely overhauled the fundamentals on which the dashboard is built so it is more stable and can better handle "large" requests.

Learn more about the new way to manage members and teams, including a video tour of the enhancements and Quick Reference Guide for common tasks.

 

July 2022 

New Admin Controls

Three new Team Settings help you customize the employee experience in Everlance and accurately reimburse drivers according to your policy.

• Expense tracking via bank integration: Depending on whether your team uses Everlance for expense management, decide if employees can integrate a personal bank account or credit card. Allow it to make adding expenses easier, or remove the option for a simpler user experience if it’s not useful. Learn more >
  
  
  
• Long session trip tracking: Control whether employees can choose Long Session for their trip recording style, based on how much visibility you want and your commute settings. Turn it off to see every stop a driver makes and ensure commute disallowances are accurate, or leave it on so they have fewer trips to manage. Learn more >
  
  
  
• Member-specific commute disallowances: Should Everlance deduct your company’s default commute amount, or a member-specific amount if it’s available? Now you can specify it with a setting, and ensure that any member-specific amounts are not used, even if you had them before. Learn more >
  

Faster Trip Tagging

For teams that require your drivers to tag trips before submitting them, this update is for you. Your employees can now save time by adding tags to multiple trips at once. On the Trips screen of the app, they just select the trips they want and tap the new option to “Add tags”!

Learn more >

 

Feb 2022

Commute Disallowance

With the new Commute Disallowance feature, you can save time and reduce reimbursement costs by automating the removal of commutes from reimbursable mileage.

• Customize commute settings to how your organization calculates commutes
• Easily implement policy changes with a few clicks on your dashboard
• Ensure a fair reimbursement for every employee with dynamic disallowances based on actual miles driven

Trip and Expense Tags

Tags are the smart, flexible, and easy way to organize your team’s information in Everlance. Add customized tags to label, sort and filter your trips and transactions any way you want.

• Create tags that speak your organization’s language—no need to change your current classification system
• Centrally control what tags are available to team members for consistent reporting
• Add as many tags as you need to a trip or transaction to capture key information
• Use tags for both mileage and expenses to better understand spend across categories

To add tags for your team, please contact your Customer Success Manager or email us at success@everlance.com.