Not sure which plan you're on? We've got you covered. Follow these steps to check your subscription status or plan type.
To begin, select your device:
Step 1: Tap on 'Account' in the top right corner of your home screen.
Step 2: At the top of the side menu, you'll see one of the following options: Basic, Starter, Professional, or Your Team (indicating you are part of a company using Everlance Business).
Step 3: To manage your subscription, tap on 'Manage your account'.
That's it! You now know how to check your account status.
Step 1: Log in to your account on the Web Dashboard.
Step 2: Click on 'Settings' on the left-side menu.
Step 3: Click on 'Manage subscription'.
Step 4: Under 'Plans,' you'll see a checkmark next to your current plan. For example, it might show "Starter for $69.99."
Step 5: Under 'Subscription Status,' you can find your next billing date.
That's it! You now know how to check your account status.
Update for Current Everlance Subscribers:
We're excited to announce new subscription plans: Basic, Starter, and Professional! Your current plan remains unchanged, and you'll retain access to all your existing features. Be sure to explore our updated plans and enhanced features, available starting December 13th on iOS and December 27th on Android.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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