Not sure which plan you're on? We've got you covered. Follow these steps to check your subscription status or plan type.
To begin, select your device:
Step 1: Tap the gear icon (⚙️) in the top-right corner of your home screen.
Step 2: At the top of the side menu, you'll see one of the following options: Basic, Starter, Professional, or Your Team (indicating you are part of a company using Everlance Business).
Step 3: To manage your subscription, tap on "Your Everlance plan".
That's it! You now know how to check your account status.
Step 1: Log in to your account on the Web Dashboard.
Step 2: Click on "Settings" on the left-side menu.
Step 3: Click on "Manage subscription."
Please note: If you don't see "Manage Subscription," you'll see "Unlock Premium," indicating that your account is currently on the basic free basic version of the app.
Step 4: Under "Plans," you'll see a checkmark next to your current plan. For example, it might show "Starter for $69.99."
Step 5: Under "Subscription Status," you can find your next billing date.
That's it! You now know how to check your account status.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
Comments
0 comments
Please sign in to leave a comment.