We're so glad to have you as a Premium member, but we understand that sometimes things change! If you no longer need your Everlance subscription, then you can set your subscription to cancel on the next renewal date (so you won't be charged in the future).
To start the process of canceling your Everlance premium subscription, first choose your subscription type:
Google Play
Step 1: From your Android device, open the Google Play app
Step 2: At the top right, tap the profile icon.
Step 3: Tap 'Payments & subscriptions'.
Step 4: Select your Everlance Subscription.
Step 5: Tap 'Cancel subscription'.
Step 6: Follow the instructions prompts
If you don't see your Everlance subscription listed, please double-check the Google Profile you are logged into.
If you'd prefer to cancel your subscription on a computer please follow the steps below:
- Go to play.google.com.
- At the top right, click your Profile picture.
- Click Subscriptions
- Click Manage on the Everlance app
- Click Cancel Subscription
Apple
Step 1: Go to iPhone settings.
Step 2: Tap on your Apple ID.
Step 3: Click on Subscriptions.
Step 4: Choose your Everlance subscription.
Step 5: Tap 'Cancel subscription' at the bottom.
If you don't see a Cancel Subscription option, it means that your subscription is already set to cancel. To confirm this, at the top of the subscription information, it should read "Expires on".
You can also find a helpful guide here.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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