We recommend keeping WiFi enabled while driving because it greatly increases tracker accuracy, even if you aren't connected to a WiFi network. When WiFi is enabled, a device will use the nearest hotspot to log location information.
We love hearing from you! Support can be reached at firstname.lastname@example.org or by phone at (872) 814-6308. Our office hours are 9am-5pm Monday - Friday and 9am-4pm EST on weekends.