We recommend keeping WiFi enabled while driving because it greatly increases tracker accuracy, even if you aren't connected to a WiFi network. When WiFi is enabled, a device will use the nearest hotspot to log location information.
For more tips on how to increase tracker accuracy, check out our Tracker Pro Tips
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at firstname.lastname@example.org or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.