Our system went through some changes over the weekend. If you run into any issues contacting support, please try updating your app to the latest version. If the problem persists, don't hesitate to contact our support team via email at support@everlance.com. Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends. We will get back to you as soon as possible.

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  1. Everlance
  2. Drivers
  3. Account Management
  4. Account FAQs

Account FAQs

  • Where Did My Data Go?
  • Why Can't I Update My Email Address?
  • I Have a New Phone. How Do I Access My Old Account?
  • Why Does My Account Show Deactivated?
  • How to Switch from an Individual Account to Everlance Business
  • Can I Add My End-of-Year Odometer Reading?
  • Does Everlance Offer a Dark Mode Feature?
  • Can the App Detect What Vehicle I am Driving?
  • How Can I See My Mileage Total?
  • How Do I Start Over With Everlance?
  • Can I Share My Account With Another Person or on Another Device?
  • What Should I Do If I Think I Have Two Accounts?
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