How to Change a Member's Team

Follow this step-by-step tutorial to learn how to change a member's team from the Team Dashboard. Keep in mind that members can only belong to one team at a time, so moving a member to a new team will automatically remove them from their previous team.

Step 1: Log in to your Team Dashboard. 

Step 2: Click on 'Members'.

Step 3: Double-click on the team member you want to make changes to. If needed,

utilize the search bar to find members by their name, email, or ID.

Step 4: Or click in the box next to the Member(s) that you would like to change and click 'Edit team' button at the top of the page. 

Step 5: In the box that appears, type to search for the name of the team that you'd like to move the member(s) into and select the team.

Step 6: Click the green 'Update members' button and you're done!

On the Members page, you'll immediately see the member(s) show as being on the new team.

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.