How to Reject Individual Trips or Expenses from a Report

If you’re reviewing a report and notice certain trips or expenses that shouldn’t be reimbursed, you can reject those individual items directly from the report. This allows you to remove them from the reimbursement total while leaving clear feedback for the Driver.

Step 1: Log in to your account on the Team Dashboard. 

Step 2: Click 'Reports' from the side menu. 

Step 3: Open the report you want to review.

Step 4: Select the specific trip or expense you’d like to reject by using the checkbox next to the item. 

Step 5: Click 'Reject'. 

Step 6: A pop-up will appear where you can add a comment for the Driver explaining why the trip or expense is being rejected (e.g., “Duplicate entry”).

Step 7: Click 'Reject' to finish.

That's it! You can now carry on with approving the rest of the report.