Frequently Asked Questions About Commute – Everlance Help Center

Your company has enrolled in our Commute feature, meaning that they have defined how much of your commute distance will be subtracted from your reimbursable work mileage.

This guide covers the different types of commute, how it is deducted, and our most frequently asked questions regarding commute.

To begin, select your question below:

What is a commute?

A commute is a drive from your house to work, and when you drive back home again at the end of the day.

Example:
- TO: My house to my first sales call = 11 miles
- FROM: My last sales call to my house = 11 miles

Roundtrip Daily Commute = 22 miles

How does commute work?

There are two ways that commute can be deducted from your work mileage with Everlance. Your company decides which commute type you are using.

Daily

A flat daily commute mileage is deducted from the total recorded mileage for the day. The remaining reimbursable mileage is also called your net mileage.

Example:

You record a total of 100 work miles in 1 day, this is also called your Gross Mileage.
Your commute deduction is 20 miles
100 miles (gross mileage) - 20 miles (commute) = 80 miles
Your reimbursable miles (also called net Mileage) = 80 miles

First and Last

The commute is deducted from the first and last trips of the day based on your total daily commute mileage.

IMPORTANT: Classify your first and last trip of the day as Work! If you do not record or classify it as work, this will give you fewer reimbursable miles and affect your mileage payment.

Let's say the first commute trip of the day is 30 miles and the last is 15 miles. First and Last Commute will look like this:

After the deduction is applied to the first trip, 20 miles are subtracted, leaving 10 reimbursable miles.
The second and last commute of the day is 15 miles. The second half of the daily commute deduction is applied, which can be up to 20 miles. As it is only 15 miles long, 15 miles are deducted, leaving 0 reimbursable miles for that trip.

Both commute trips can remove up to 40 miles from reimbursable mileage, but commute trips that are less than the daily commute deduction do not carry over to non-commute trips. So the fact that only 35 commute miles were deducted in this example does not mean that 5 miles can be deducted from a trip that is not commuted.

What if I have a one-way trip?

If you drive a single trip in a day (such as for an overnight trip), then the commute will only be deducted once. For example, if you have the First and Last Trip max daily commute deduction of 40 miles (20 miles each commute), only 20 miles would be deducted since there is not a second or last trip of the day.

What if I don’t have a commute?

If your company doesn't have a commuting policy, commute mileage will not be deducted from your work mileage.

What if I don't want any miles to be deducted from my paycheck?

Your company policy has defined that they will not reimburse you for the miles that you drive to and from the company office.
If you fail to add your daily commute and classify it as Work, you may not receive your full reimbursement amount.
If you have more questions about deducting commute from your mileage, contact your manager.

Why can’t I edit my commute?

If you can see your commute distance but are unable to edit it, that is because your company has pre-set this distance for you and disabled editing.
If you want to make a change to this amount please contact your team manager and request changes.

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.

To begin, select your question below:

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