Offboarding: What Happens to My Everlance Account After Leaving My Company?

If you’ve recently left your company, you’ll still have access to your Everlance account for 30 days. During this time, you can log in with your usual credentials and submit any outstanding reports. In most cases, there's no need to change your email unless it’s required for payment setup. This article will guide you on when (and when not) to update your email, and how to manage your direct deposit details.

When You Should Not Change Your Email

When You Should Update Your Email

You should update your Everlance account email to a personal email address if any of the following apply:

1. You never set up direct deposit with Checkbook or Interac

If you never set up direct deposit, you'll need to update your Everlance account with your personal email address. This allows our payment processors to send your payment check to the correct address. You can follow the steps in this article to update your account email.

2. You need to change your bank account in Checkbook, and your work email is currently on file

In this case, update your email address in Everlance by following the steps in this article. If your payment was issued through Checkbook.io, you'll also need to update your email and bank account with them by following the instructions provided in this article. 

⚠️ Important: Payments are issued based on the email address associated with your account at the time the report is processed. Make sure your email is up to date only if necessary.