How to Cancel an Everlance Business Subscription

We're delighted to have you as an Everlance Business customer, and we appreciate your business. We understand that circumstances can change. If you find that you no longer need your Everlance Business subscription, follow the steps below to learn how to cancel it.

For CPM or FAVR teams with 10 or more users, kindly check your contract for terms of notice and reach out to your Customer Success Manager (CSM) for assistance.

Now, let's guide you through the steps to cancel your Everlance Business subscription:

Step 1: Log in to your account on the 'Team Dashboard'.

Step 2: Click on the 'Billing' section from the left-hand side of your screen.

Step 3: Scroll down to the 'Subscription Status' section and click the three dots in the right corner.

Step 4: Click the red 'x Set to Cancel' button.

Step 5: Enter your current password and click the 'CANCEL' button to set the subscription to cancel.

Your subscription will then be set to cancel at the end of your billing period and you will not be charged again. 

Share Your Insights:

If you could spare a moment, we'd appreciate your insights on why you're considering cancellation. Click here for a brief survey. Your feedback is valuable and greatly appreciated.

Additional tip:

Curious to see what payments you've made through our billing system? Click here for a handy tool to securely search your payment history (filtered by payment method).

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.