How to Delete Pending Invites from the Onboarding Tab

Super Admins can now delete all pending invites for the root team directly from the invites table. This feature makes it easier to remove outdated or incorrect invitations, regardless of who sent them.

Follow the steps below to learn how to delete pending invites:

Step 1: Log in to your account on the Team Dashboard. 

Step 2: Click on 'Members.'

Step 3: Select the 'Onboarding' tab at the top of the screen. 

Step 4: Click 'View' next to a member's task if they need to accept an invite, or click directly on the bar graph to see all users who need to accept.

Step 5: Click 'Delete invites' to remove all pending invites in this filter. In this example we have three members who have not accepted their invite. 

To delete an individual invite, click the trashcan icon on the right side of the members table.

To delete multiple (but not all) invites, check the box next to each member’s email, click the three dots at the top, and select 'Delete invites.'

That's it! You now know how to delete pending invites as a Super Admin. 

ℹ️ Please note: If you're a Manager and need to remove pending invites that you sent from the team dashboard, check out this article for step-by-step instructions.

🔔 Reminder: Only Super Admins can remove all pending invites from the invite table.

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.