How to Pay your Employees – Everlance Help Center

Ready to start paying your team? Now that your Wallet is set up, you can begin paying your members for their reports. Follow the steps below to learn how to pay individual reports or the entire pay periods from the Reimbursements section of the Team Dashboard.

Step 1: Log in to your account on the 'Team Dashboard'.

Step 2: Click on 'Reimbursements' from the left side of your screen.

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Step 3: Click on the pay period that you'd like to pay off. This will be marked with the status 'Needs Payment'.

Note: If the pay period says 'Needs Approval,' review and approve or reject the reports, then continue with paying the selected pay period.

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Step 4: You can pay off individual reports within a pay period by double-clicking on the employee's report and then clicking on 'Pay'.

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Or you can pay all the reports by clicking the 'Pay all reports' button in the top right corner of your pay period screen.

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Step 5: If you have enough funds, click the 'Pay all reports now' button.

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If you need more funds, click 'Deposit money' to add money to your Wallet. Follow the steps in this article to learn how to add funds to your wallet.

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Step 6: Next, you will receive a message letting you know that the payments have been sent.

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Step 7: The 'Report status' column will indicate the payment status. It could say 'Payment sent', 'Payment pending', 'Paid', or 'Payment failed'. Hover over the question mark to reveal a tooltip explaining the status.

Example: This tooltip indicates that the report was paid on June 27, 2024 and the funds will be available to the user in 2 business days.

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Example: This tooltip indicates that the driver needs to set up their direct deposit.

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Step 8: If any reports could not be paid, you will receive a notification and the pay period status will change to 'Partially Paid'. Use the 'Retry Failed Payments' button in the top right to attempt processing the payments again.

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Step 9: The pay period status will only be marked as 'Paid' if 100% of the reports were successfully paid.

That's it! You now know how to pay your employees by pay period using your Wallet funds.

FAQ:

Can you Pay Reports Within the Member's Page?

Yes, you can pay reports within the member's page.

Step 1: Log in to your account on the Team Dashboard.

Step 2: Click on 'Members' from the side menu.

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Step 3: Double click on the member you would like to pay.

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Step 4: Click on 'Reports' at the top of the member's page.

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Step 5: Select the report that is marked as 'Needs Payment'.

Note: If the report says 'Needs Approval', review and approve the report first to proceed with payment.

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Step 6: Click on 'Pay' from the top right corner of the screen to pay the report.

Note: If you need more funds you can follow the steps in this article to learn how to fund your Wallet.

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That's it! You now know how to pay your member for their report.

Everlance is a fintech, not a bank. Business deposit checking account provided by Lincoln Savings Bank, Member FDIC. Everlance is not FDIC insured. FDIC insurance only covers the failure of an insured bank.

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.

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