How to Update the Account Owner

Changing the account owner ensures that the new owner has full control over account settings, billing, team management and more. 

If you need to change the account owner of your Everlance team account, follow the steps below:

Step 1: Reach out to our support team to request the change. You can contact us at Support@everlance.com.

Step 2: In your email, include the following information:

• • The current account owner's name and email address.
  • The new account owner's name and email address.

Step 3: Our support team may need to verify the request for security purposes. Be prepared to provide any necessary verification details.

Step 4: Once the change is processed, you will receive a confirmation email from our support team. 

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.