Why Isn't My Discount Code Working?

Encountering issues with your discount or promo code? Here's a quick guide to troubleshoot:

1. Previous Claims: Check if you've claimed a similar promotion before. For instance, if you previously claimed the DoorDash Promotion, you can't claim it again.
2. Expiration Date: Ensure the promotion hasn't expired. Expired codes won't work.
3. Billing Source: Remember, discount codes are exclusive to Everlance billing. You can't claim discounts through Apple or Google Play.

If none of the above apply to you, follow the steps in this article to learn how to add a discount code to your subscription. 

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.