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FAQ

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Just getting started or not sure if a Teams Account is right for you? Search the articles below for our most commonly asked questions!

  • How can I track mileage with Everlance?
  • Why can't I see my users' Work Trips and Expenses?
  • What will the data report look like?
  • What does it mean if my report expires?
  • How much battery does Everlance use?
  • My company has a Teams Account. Why don't I have Premium features?
  • Why am I seeing duplicate Trips or Transactions?
  • Why is my trip not recorded?
  • Why does WiFi need to be on?
  • How can I reset my password?
  • It’s part way through the year and I just started using Everlance. How do I import previous miles and transactions?
  • What do the Admin, Manager, and Member roles mean?
  • What is Everlance Teams?