Expense Tracking via Bank Integration is a team setting that allows admins to control whether team members can securely integrate their personal bank account or credit card to facilitate expense management.
The setting is "OFF" by default to prevent user confusion.
Watch the two-minute walk-through to learn more, or keep reading for FAQs.
Should I turn on Expense Tracking via Bank Integration?
If your company is only using Everlance for mileage tracking and reimbursement, you should leave the feature off.
We recommend turning Expense Tracking via Bank Integration on only if you are using Everlance for expense management. Teams that use another system for expense management or only have occasional team member expenses should not turn it on.
Keeping Expense Tracking via Bank Integration set to "OFF" helps avoid confusion about the purpose of the integration. The bank integration syncs new transactions to Everlance for expense tracking and does not set up a user's bank account to receive direct deposit of reimbursement.
How do I turn on Expense Tracking via Bank Integration?
By default, all teams have Expense Tracking via Bank Integration set to OFF.
If you wish to turn it on, follow these steps:
- Go to your Team Dashboard, and navigate to Team Settings > Account Preferences.
- Scroll down until you see the setting for "Expense Tracking via Bank Integration" at the bottom of the page.
- Switch the toggle to "On" and click "Save."
The change will immediately be applied to your account and all team members will be able to integrate their personal bank accounts or credit cards if they wish.
How does my setting impact the team member experience?
If you keep Expense Tracking via Bank Integration turned off
Your team will not see the option to connect their personal bank accounts and credit cards to Everlance. They will also not see the related feature to set up rules to auto-classify new transactions as work or personal (iOS app only).
Any team members who have already connected a personal bank account or credit card will not be impacted, and continue to see the options to manage their bank/card integration.
We recommend keeping the feature turned off if you do not use Everlance for expense management or only have occasional team member expenses.
If you turn Expense Tracking via Bank Integration on
Your team members will have the option to securely sync their personal bank accounts and credit cards to Everlance to automatically import new transactions (see How to Set Up Automatic Transactions for user instructions).
The integration feature is designed to help teams save time managing expenses and ensure they're submitted in a timely manner.
- After integrating an account, new transactions will automatically populate in the team member's Everlance account as "unclassified" and are not visible to the company
- They can easily add a receipt image and notes, classify it as work-related and submit it as an expense for reimbursement
- Adding a bank account is not required, and users can still manually add expenses to submit for reimbursement
We recommend turning the feature on if your team typically has a lot of expenses. Updating the setting will enable Expense Tracking via Bank Integration for all your team members. It is currently not possible to turn it on for select team members only.
What if I change my mind?
You can turn on Expense Tracking via Bank Integration at any time if you want to use Everlance for expense management. We recommend proactively communicating the change to your team to help them understand how it works and what it will be used for. It's important to clarify that the bank integration only syncs new transactions to Everlance; it does not add their account to receive direct deposit of reimbursements.
You can also turn off Expense Tracking via Bank Integration at any time if it is no longer right for your team. Any team members who have already connected a personal bank account or credit card will not be impacted, and continue to see the options to manage their bank/card integration.
Please feel free to reach out to your Customer Success Manager to discuss the right option for your team and help communicate any changes.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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