Need to notify your manager about a specific Trip or Expense, or do you just want to see if it's been approved or not?
To learn how to review your report status and add comments, first select your device:
Step 1: Open the app and tap on 'Reports' from the bottom right corner of your screen.
Step 2: Select the report you want to view. If there is a red dot on the report, this means there are comments from your manager for you to view.
Step 3: Once you are viewing the report, you can click on 'Activity'.
Step 4: This will allow you to view all status changes and comments (you can also add a comment of your own if you need to by scrolling to the bottom!).
Step 1: Log in to your account on the Web Dashboard.
Step 2: Click on 'Reports' from the left side of your screen.
Step 3: Select the report you want to view.
Step 4: From here you'll be able to see your report activity and any comments on the right side.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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