Everlance supports three different methods of mileage tracking:
The Premium Auto-Detection feature efficiently tracks trips in the background of a phone, freeing up time and easily satisfying IRS requirements for mileage logs. Once trips are recorded, they just need to be Classified. Swipe the Trips to the right to mark them as Work, or to the left for Personal and/or Other.
Auto-Detection can be turned on and off from the home screen of the app. Users should check their Tracker Checklist (found in the Tracker Settings section) to ensure the Everlance app has the proper mobile device permissions for Trip Tracking and continue to open the app at least once a week to maintain tracking accuracy. Timestamps are included on these Auto-Detected Trips.
2. Start Tracker
The Start Tracker feature provides a hands-on GPS tracking approach that relies on the user to begin and end each trip. This feature doesn’t require Auto-Detection to be on, though the rest of the Tracker Checklist should be green for accuracy. Like Auto-Detected Trips, Mileage tracked with this method will include timestamps. To Track with this method, click on the + button in the app and choose Start Tracker. End the Trip when it's over, Classify, and you're done!
3. Manual Entry
Trips can also be manually entered in the + section of the app, which is great for past mileage and the occasional trip. These trips show as manually entered and do not include timestamps, though users can add the time as a Trip Note. The Web Dashboard can be accessed on a computer or laptop to manually add trips as well.
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at firstname.lastname@example.org or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.