Everlance supports three different methods of mileage tracking. If you have any questions regarding which method you should use, we recommend checking with your manager or company policy.

1. Auto-Detection

The Premium Auto-Detection feature efficiently tracks trips in the background of a phone, freeing up time and easily satisfying IRS requirements for mileage logs. Once trips are recorded, they just need to be classified under your team's preset purpose to be visible to the company. Swipe the Trips to the right to mark them as work-related, or to the left to keep them personal and private. Using Work Hours in conjunction with Auto-Detect can save time down the road. 

Auto-Detection can be turned on and off from the Homescreen of the app. Members should check their Tracker Checklist (found in the Tracker Settings) to ensure the Everlance app has the proper mobile device permissions for trip tracking and continue to open the app at least once a week to maintain tracking accuracy. Timestamps are included on these auto-detected trips. 

2. Start Tracker

The Start Tracker feature provides a hands-on GPS tracking approach that relies on the user to begin and end each trip. This feature doesn’t require auto-detection to be on, though the rest of the Tracker Checklist should be green for accuracy. Like auto-detected trips, mileage tracked with this method will include timestamps. To track with this method, click on the + button in the app and choose Start Tracker. End the trip when it's over, classify, and you're done!

3. Manual Entry

Trips can also be manually entered in the + section of the app, which is great for past mileage and the occasional trip. These trips show as manually entered and do not include timestamps, though users can add the time as a Trip Note. The Web Dashboard can be accessed on a computer or laptop to manually add trips as well, and Favorite Places are helpful when adding trips on the go. 

Privacy:

Everlance for Teams includes an extra layer of privacy protection, so no individual trips or expenses that are Unclassified, Personal, Other, or classified under an income source a member has added are visible to the company. Only trips and expenses classified under the preset Teams Purpose are shown.  

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.