If you're having trouble opening your Everlance CSV report in Excel, we recommend using Google Sheets (you must have a Gmail account to do this).
Step 1: Go to sheets.google.com and click the button "Start a new spreadsheet."
Step 2: Go to File menu and select Import button
Step 3: Go to the Upload tab of the Open a file window and choose the file you need from your computer.
Step 4: In the Import file settings window, select No for ‘Convert text numbers and dates’, and then click on the Import data button.
Step 5: Select Open now
Step 6: As a result, you have opened CSV file as a table and all of your data will now be displayed on the spreadsheet which you can edit.
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at firstname.lastname@example.org or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.