Anytime you generate a data export via the app or in the Web Dashboard, the link to the actual data export will expire after 7 days. If you go ahead and download the file, then it is saved permanently; however, the link itself will only last 7 days. (We put a timeframe on the data export to protect your info.)
You can access your data and generate a data export at any time. If you download the report to your computer, then it's permanent, although, the link itself which downloads the data export (either in the export email or on the Export Data page of the Web Dashboard) will only last 7 days.
If you have any questions, please email us at firstname.lastname@example.org. We're happy to help!