What Permissions Does Each Role Have?

The Account Owner has unrestricted access to all features, settings, teams and members and can:

• Access everything on the Team Dashboard, including the billing information, seat amount, and invoices
• See any member on the team and sub-teams
• Add new members to any Team and organize the team structure
• Change permissions and roles for any member on the team and sub-teams
• Create Programs and Schedules 
• Review and approve/deny expense and mileage reports
• Generate data exports for any active member
• Generate Team Summary exports
• Assign Super Admins

A Super Admin has unrestricted access to all features, settings and members and can:

• Access everything on the Team Dashboard, including the billing information, seat amount, and invoices
• See any member on the team and sub-teams
• Add new members to any Team and organize the team structure
• Change permissions and roles for any member on the team and sub-teams
• Create Programs and Schedules 
• Review and approve/deny expense and mileage reports
• Generate data exports for any member
• Generate Team Summary exports

A Manager has access to any member on their team or sub-teams and can:

• Use the Team Dashboard to see their team and sub-teams
• Invite or reassign new members to their team and sub-teams
• Review and approve/deny expense and mileage reports
• Review Programs 
• Generate data exports for members on their teams and sub-teams
• Generate Team Summary reports

A Manager Limited has access any member on their own team and can:

• Use the Team Dashboard to see their team
• Invite new members to their team
• Review and approve/deny expense and mileage reports
• Generate data exports for members of their team
• Generate Team Summary reports

A Member cannot access any other member’s information. They can only:

• Use the Personal Dashboard to see their own mileage and expenses
  
• Edit their own mileage and expenses
• Submit reports

A Reviewer can review compliance submissions only:

• Cannot access any Members

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.