For accurate trip tracking, make sure you fill out your Tracker Checklist in the Everlance app.
Step 1: Click on the Profile icon (top left of Home Screen).
Step 2: Click on 'Tracker Settings'
Step 3: Click on 'Tracker Checklist'
Step 4: Make sure each item is checked and green. Make sure your GPS signal shows "Average" (while "strong" best). All green = good to go!
Best practice tips:
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Make sure "Auto Detection" is turned ON
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Set Location Service to "Always". For iPhones using iOS 14 and above, set Location Services to "Always" & enable "Precise Location" (click here for those instructions).
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Have WIFI ON even when you are driving.
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Check your GPS strength within your Tracker Checklist.
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Open the app once or twice a week.
We love hearing from you! Support can be reached between at support@everlance.com or by phone at (872) 814-6308. Our office hours are 9am-5pm Monday - Friday and 9am-1pm EST on weekends.
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