Anytime you generate a report via the app or in the Web Dashboard, the link to the actual report will expire after 7 days. If you go ahead and download the report, then it is saved permanently. However, the link itself will only last 7 days (we put a timeframe on the report to protect your data).
You can access your data and generate a report at any time. If you download the report to your computer, then it's permanent, however, the link itself that downloads the report (either in the export email or on the Export Data page of the Web Dashboard) will only last 7 days.
If you have any questions, please email us at firstname.lastname@example.org. We're happy to help!