We know it can be a bit confusing to track your mileage and see nothing in your report! Here are a few ways to troubleshoot the problem:
- Double-check the dates - Incorrect dates selected will generate a blank report.
- Check the Export type - Some users may want just a mileage report, while others may only want a expense report. Make sure that you are viewing your Trips Export if you track mileage, or your Transactions report if you track expenses. If you request both, it will be exported to email will be sent in 2 separate emails, so it's important to check which email you viewed!
We love hearing from you! Support can be reached at firstname.lastname@example.org or by phone at (872) 814-6308. Our office hours are 9am-5pm Monday - Friday and 9am-4pm EST on weekends.