If you're experiencing difficulties opening your data exports, fear not! In this article, we'll address the most common reasons behind this issue and provide you with solutions to get your files accessible again.
Let's dive in!
Report Won't Open
Report Says Access Denied
This error means that the report has expired. For your security, links to download data reports expire after 7 days. You can Create a New Export in the app or via the web dashboard at any time. If you find that your CSV export isn't showing dates or the text is too small, we have a few formatting tips: Format your Exports in Excel.
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