If you've invited members who haven't accepted their invite and you no longer need them on your team, you can remove their pending accounts. Only the sender can complete this action so make sure you are the sender or that you contact the sender to follow the steps below:
Step 1: Log in to your account on the Team Dashboard.
Step 2: Click on 'Members'.
Step 3: Click on 'All Members' at the top of the screen.
Step 4: Click on the green 'Invite members' button.
Step 5: Scroll to the bottom, find the pending invite, and click the 'X' to remove it.
That's it! The pending invite will be removed from your account.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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