Can I Change/ Update a Member's Email Address?

No, Admins and Managers cannot update or change a member's email address. Members must log into their own account on their device to make these changes themselves.

For step-by-step instructions on how members can update their account information, please refer to this helpful tutorial, How to Update Account Information. 

Customer Support:

If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.