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Team members, do you need to update your direct deposit information? If your company joined Everlance after September 1, 2024, this guide is for you. Whether you’ve closed your bank account or want to switch to a different one, this tutorial will walk you through the steps to update your bank details for Everlance Payments.
To begin, select your device:
Step 1: Click on 'Account' in the top right corner of your screen.
Step 2: From the side menu, select 'Direct Deposit'.
Step 3: Select 'Edit bank account'.
Step 4: From here you can edit the connected account by manually entering the new account details.
Or If you want to connect a new bank account via Plaid, first disconnect any bank accounts you don't want linked by going to your online banking. Then, return to the direct deposit screen and tap 'Connect with Plaid.' Plaid will automatically select the new account you’ve made available.
Step 1: Log in to your account on the Web Dashboard.
Step 2: Click on 'Settings'
Step 3: Select 'Direct Deposit'.
Step 4: Click on 'Edit' in the top right corner of your screen.
Step 5: From here you can edit the connected account by manually entering the new account details.
Or If you want to connect a new bank account via Plaid, first disconnect any bank accounts you don't want linked by going to your online banking. Then, return to the direct deposit screen and tap 'Log in securely with Plaid' Plaid will automatically select the new account you’ve made available.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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