In this tutorial, we'll show you how to Reply or Forward your Data Exports from your email inbox or spam folder.
Once you have generated your Data Exports, such as 🚗 Mileage (aka Trips) and/or 💳 Transactions (aka Expenses and/or Revenues) from the Everlance app or dashboard, they'll be sent to your email (Gmail, Yahoo, Hotmail, Outlook, AOL, iCloud, etc). You can then Reply to or Forward these emails.
Note:
- Check your Inbox or Spam using the email associated with your Everlance account.
- Data Exports are delivered in two separate emails by default so make sure you've generated the correct one:
- Transactions Export: 💳 “Your Transactions Export is Ready :) (1 of 2)”
- Mileage Export: 🚗 “Your Mileage Export is Ready :) (2 of 2)”
Scenarios for Reply or Forward:
- If you have questions or concerns about your Data Exports, Reply to the email or Forward it to support@everlance.com. We’ll assist you!
- For sending Data Exports to your tax professional, simply Forward the email, adding a message if needed.
To learn how to Reply or Forward your Data Exports, first choose your email provider:
Gmail
Step 1: Go to your Gmail Inbox and/or Spam, simply click on the correct email you need that was sent to you.
Step 2: Locate these icons in the top right corner of the email and click on the 3 dots placed vertically.
To Reply:
To Forward:
You can also scroll to the bottom of the email and click 'Reply' or 'Forward'.
Outlook or Hotmail
Step 1: Go to your Outlook.com or Hotmail.com Inbox and/or Spam, simply click on the correct email you need that was sent to you.
Step 2: Next, locate the arrow icons in the top right corner of the email.
To Reply:
To Forward:
You can also scroll to the bottom of the email and click 'Reply' or 'Forward'.
Or at the top of the home bar.
Yahoo
Step 1: Go to your Yahoo Inbox, simply click on the correct email you need that was sent to you.
Step 2: Next, locate the arrow icons at the top of the email.
To Reply:
To Forward:
You can also scroll to the bottom of the email and click 'Reply' or 'Forward'.
Aol
Step 1: Go to your Aol Inbox, simply click on the correct email you need that was sent to you.
Step 2: Next, locate these arrow icons at the top of the email.
To Reply:
To Forward:
You can also scroll to the bottom of the email and click 'Reply' or 'Forward'.
iCloud
Step 1: Go to iCloud Mail Inbox and simply click on the correct email you need that was sent to you.
Step 2: Next, locate these arrow icons at the top of the email.
To Reply:
To Forward:
You can also click on the circle with 3 dots placed horizontally to 'Reply' or 'Forward'.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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