Are you having trouble finding the compliance section in your app? Don't worry, there's a simple explanation for it. Here's what might be going on:
Not Added to the Team
If you've recently joined the company or a specific team, you might not have access to the compliance feature yet. This could be because you haven't been added to the team in the app's system. To resolve this, simply reach out to your supervisor. They can ensure that you're properly added to the team, which should grant you access to the compliance section.
Not Added to a Program with Compliance Turned On
Even if you're part of the team, you may still not see the compliance section if you haven't been added to a program where compliance is enabled. If you believe you should have access but don't, contact your supervisor. They can check if you're included in the relevant program and enable compliance features for you if necessary.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
Comments
0 comments
Please sign in to leave a comment.