Welcome to Everlance, Wag! We're excited to have you on board. With Everlance, you now have the power to effortlessly capture your miles and expenses, ensuring accurate records and maximizing your earnings. To make things easy, let's go through some common questions to help you get started:
How much is the discount for Wag?
New Wag subscribers get 3 months of Starter for free! After the promotional period ends, the subscription automatically renews.
How do I access the discount for Wag from a computer?
From a Computer:
Step 1: Go to this Wag-exclusive page.
Step 2: Click the green 'Get Free Access For 3 Months' button.
Step 3: Click 'Unlock Premium' from the side menu.
Step 4: Click the 'Start 90 days free trial'.
Step 5: Fill in your billing details and click the 'Start 90 Days Free Trial' button.
That's it! You've just claimed your promotion with Wag!
How do I access the discount for Wag from the app?
From the App:
Step 1: Go to this Wag-exclusive page.
Step 2: Tap the green 'Get Free Access For 3 Months' button.
Step 3: Tap on 'Start 3 Month Free Trial'.
Step 4: Select 'Subscribe'.
That's it! You've just claimed your promotion with Wag!
Why do I need a mileage tracker?
As a pet caregiver through Wag, you are self-employed. As a self-employed person, did you know that every 1,000 business miles you drive are worth $655 at tax time? Learn more here.
Does Everlance combine/merge with Wag?
How do I get started with Everlance?
Check out this helpful guide.
Why do I need to enter my credit card info to get the free trial?
Our system requires it in order to issue a Starter subscription, even if it's free. After the trial ends, you’ll be billed at the regular price of $8/year (USD) unless you cancel during the trial. You’ll still have access to Starter features until the trial ends!
If you were charged for the full price instead of receiving the Wag discount, there could be a couple of reasons:
1. Check your billing source:
The Wag promotion is only applicable through Everlance's billing system. If you were charged through Google Play or Apple, you will need to request a refund (click here to learn more). Once refunded, you can resubscribe through out Wag exclusive page.
2. If you were billed through Everlance but didn't receive the discount, reach out to our customer support team. They can assist you in applying the promo code to your subscription.
Why was I charged the full price when I had a discount through Wag?
If you were charged for the full price instead of receiving the Wag discount, there could be a couple of reasons:
1. Check your billing source:
The Wag promotion is only applicable through Everlance's billing system. If you were charged through Google Play or Apple, you will need to request a refund (click here to learn more). Once refunded, you can resubscribe through our Wag exclusive page.
2. If you were billed through Everlance but didn't receive the discount, reach out to our customer support team. They can assist you in applying the promo code to your subscription.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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