As an Employee, you'll want to know how much you are being paid for every mile that you drive. With the team summary, you'll be able to see a breakdown of your team information including your program and your rate.
For instructions on how to view your program's rate, first select your device:
Step 1: Click on 'Settings' in the top right corner of your screen.
Step 2: Select 'Your Team' at the top of the page.
Step 3: From here, you will find your team settings page where you will see the information associated with your team account including your program and mileage rate.
Please note: Your mileage rate history can only be seen from the Team dashboard.
Step 4: If you'd like to see your rate for a specific report, tap on the 'Cancel' button and go back to the home screen.
Step 5: Tap on 'Reports'.
Step 6: Select the Report that you would like to view.
Step 7: From here, you will see a breakdown of your Report.
For FAVR programs, this will be an estimated value based on previous payment information until the newest rates are uploaded.
For CPM programs with a single rate, this will be one rate.
For CPM programs with multiple rates for different purposes, this will be a weighted average. However, each trip in the report will have the correct $ based on the rate of its Purpose.
You're done!
Click the video below for instructions or keep scrolling for a step-by-step tutorial:
Step 1: Log in to your Team Dashboard.
Step 2: From the home screen under 'Your Team' click on 'View Team'.
Step 3: From here, you will find your team settings page where you will see the information associated with your team account including your program, mileage rate and rate history (starting in 2023).
Step 4: If you'd like to see your rate for a specific report, click on the 'Back' button to take you back to your home screen.
Step 5: Click on 'Reports'.
Step 6: Select the Report that you would like to view.
Step 7: From here, you will see a breakdown of your Report.
For FAVR programs, this will be an estimated value based on previous payment information until the newest rates are uploaded.
For CPM programs with a single rate, this will be one rate.
For CPM programs with multiple rates for different purposes, this will be a weighted average. However, each trip in the report will have the correct $ based on the rate of its Purpose.
You're done!
FAQ
What should I do if my rate is incorrect?
If you find that your rate is incorrect, follow these steps:
1. Understand your program: Your rate is determined by the program you're enrolled in.
2. Contact your manager: Reach out to your manager if you believe you're in the wrong program.
3. Update your program: Your manager will assist you in updating your program. This will need to be updated by your company's Admin.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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