If you've forgotten your password and cannot access your account, please select your device and follow the steps below:
Step 1: Go to the login screen, enter your email address and tap 'Continue'
Step 2: Click 'Forgot Your Password?'
Step 3: A reset link will be sent to your email. Make sure to check your spam if you do not see this email in your inbox.
If you are having trouble with the reset link, please email firstname.lastname@example.org and we can reset this manually for you.
Step 1: Go to the Web Dashboard
Step 2: Enter your email address and click 'Continue'
Step 3: Click 'Forgot Password?' and a password reset link will be sent directly to your email address. Make sure to check your spam if you do not see this email in your inbox.
If you know your current password but would just like to change it, please select your device and follow the steps below:
Step 1: Go to Account
Step 2: Profile and Settings
Step 3: Tap on 'Change Password'
Step 4: Enter your new and current password and tap 'Save'
Step 1: Log in to your account on the Web Dashboard
Step 2: Go to 'Settings'
Step 3: Profile and Settings
Step 4: Scroll down to 'Change Password' enter your new password and current password. Click 'Save' in the top right corner.
That's it! You've just updated your password.
Have any questions? We love hearing from you!
Phone: (872)814-6308 USA
Our office hours are 9am-5pm Monday - Friday and 9am-1pm EST on weekends.