You may drive to multiple destinations per day or week and the tracker may have split the trips up for you but you want one continuous trip. The merge trips feature makes this easy. You can merge and unmerge trips for both classified and unclassified trips as long as they share the same purpose/income source.
To begin merging or unmerging trips first, select your device:
Watch the brief video tutorial or keep scrolling for a step-by-step image tutorial!
Step 1: From the Everlance app, tap on 'Trips' from the bottom of your screen.
Step 2: Find the Trips you want to merge and tap on the 'List' icon in the top right corner of your screen.
Step 3: Select the trips you want to merge, this will be indicated by a green checkmark next to the trip card. Then Tap 'Merge' at the bottom of your screen.
Step 4: Tap 'Merge' again.
Step 5: The link symbol on the Trip card indicates that this is a Merged Trip. If you wish to Unmerge your Trip, simply tap on the link symbol and your trips will unmerge.
Watch the brief video tutorial or keep scrolling for a step-by-step image tutorial!
Step 1: From the Web Dashboard, click on 'Trips'.
Step 2: From the trip list, select the Trips you want to be merged, a checkmark will appear in the box on the left side of the Trip card.
Step 3: Once your Trips have been selected tap 'Merge' at the top of your screen.
Step 4: A message will appear at the top of your screen confirming that your Trips have been merged and a link will appear on your Trip card.
Step 5: To unmerge a Trip, double-click on the trip card.
Step 6: This will open up the Trip card where you'll want to click on the link icon in the top right corner of your screen to 'Un-merge'.
Step 7: A pop-up message will appear asking, 'Are you sure?' To unmerge, click 'Yes'.
Step 8: A message will appear at the top of your screen confirming that your Trips have been unmerged.
Customer Support:
If you need to contact support or have questions, please check out our help center at help.everlance.com or reach out at support@everlance.com or by phone at (872) 814-6308 (USA) or (877)704-2687 (CAN). Our office hours are 9am-5pm EST Monday - Friday and 9am-1pm EST on weekends.
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